Information We Collect
When you use Vel Haven Properties , we may collect information that you voluntarily provide through an enquiry or contact form.
Depending on the information you choose to provide, this may include your name, email address, phone number, property preferences and the contents of your message.
How We Use Information
Information submitted through the website may be used to respond to your enquiry, provide information about properties and help our team understand the assistance you are requesting.
We do not use information submitted through an enquiry for purposes unrelated to the request without a reasonable basis or, where required, your permission.
Property & Contact Enquiries
If you contact us about a property or another service, the information you provide may be used by our team to communicate with you about that enquiry.
Please avoid submitting passwords, payment card details or other highly sensitive information through ordinary website enquiry forms.
Information Sharing
We do not sell personal information submitted through our enquiry forms. Information may be shared with people or service providers where reasonably necessary to respond to an enquiry, operate the website or comply with a legal obligation.
Data Security
We take reasonable measures to protect information submitted through the website against unauthorized access, alteration, disclosure or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain enquiry information only for as long as reasonably necessary for the purpose for which it was collected, ongoing communication, record keeping and applicable legal or administrative requirements.
Your Privacy Choices
You may choose what information to provide when contacting us. You may also contact our team if you want to ask about information you previously submitted or request that it be corrected, where applicable.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our practices or applicable requirements. The updated version will be published on this page with a revised date.
Contact Us About Privacy
If you have a question about this Privacy Policy or how information submitted through Vel Haven Properties is handled, please use our contact page.
Contact Our Team